In compliance with the European Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, EMOTIMENTS S.L., owner of emotiments.es and its mobile applications, presents below the privacy policy that establishes the processing of personal data for the WEBSITE and the APPs.
EMOTIMENTS may modify this privacy policy at any time without prior notice, and it is therefore recommended that USERS consult it periodically.
DATA CONTROLLER INFORMATION
Identity: MARKTECH GROUP ENTERPRISE S.L. – CIF B04927448
Address: Jazmines, 22 – 41930-BORMUJOS (SEVILLE)
Phone: +34 623 18 10 60
Email: [email protected]
USES OF PERSONAL INFORMATION
As a customer, EMOTIMENTS will use your data for the following purposes:
Creation, development, and completion of the product.
Assistance for purchasing and secure payment of the product.
Delivery of the product through courier companies.
Customer support.
Surveys on quality and satisfaction with the use of the EMOTIMENTS tool, notifications about the status and tracking of your product.
DATA RETENTION PERIODS
As a customer, EMOTIMENTS will retain your data based on the following criteria and obligations:
As long as required by the current commercial law and the mandatory retention periods established by this law.
As long as the customer remains a customer of EMOTIMENTS.
As long as the customer does not exercise their right to cancellation. Images of users will be retained until deletion is requested.
As a user who registers and uses the EMOTIMENTS tool but does not purchase a product, EMOTIMENTS will retain your data:
As long as the user does not exercise their right to cancellation.
LEGAL BASIS FOR DATA PROCESSING
As a customer, the legal basis for the processing of your data responds to the following criteria and obligations:
Execution of an electronic contract for the purchase of a digital product from EMOTIMENTS, subject to the Terms and Conditions of Use.
Legal obligation established in the General Law for the Defense of Consumers and Users.
Free and informed consent for the use of EMOTIMENTS services (WEBSITE, SOFTWARE, and APPs).
As a user who registers and uses the EMOTIMENTS tool but does not purchase a product, the legal basis for the processing of your data responds to the following criteria and obligations:
Free and informed consent for the use of EMOTIMENTS services (WEBSITE and APPs).
DATA DISCLOSURES TO THIRD PARTIES
The use of EMOTIMENTS services (WEBSITE and APPs), whether as a user or a customer, involves the following data transfers:
Service providers contractually linked to EMOTIMENTS, specifically services related to:
Technology
Email marketing
Carriers
Customer support
Data transfers also occur due to compliance with legal obligations: taxation, levies, and other public duties.
5.1 INTERNATIONAL TRANSFERS
No information is shared with third parties outside the European Economic Area.
INDIVIDUAL RIGHTS
In accordance with European regulations, your rights are as follows:
Access: The right to request information from the data controller about whether your personal data is being processed.
Rectification: The right to request modification of inaccurate or incomplete data.
Objection: The right to object to the processing of your personal data or to request its cessation.
Automated Individual Decisions: The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or significantly affects you in a similar way.
Restriction: The right to suspend the processing of your personal data under certain circumstances.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data.
Portability: The right to request that the data controller provide your personal data in a structured, clear format to another data controller.
The maximum period for resolving a request is 30 days from its receipt, extendable by up to 2 months if necessary.
MINIMUM AGE
The purpose of these applications is to offer a service to registered USERS where they can have a private space and create their personalized gifts. Its use is restricted to USERS over fourteen (14) years of age. Any registration of a USER under fourteen (14) detected on the applications will be automatically and without prior notice canceled and/or suspended by EMOTIMENTS. To purchase EMOTIMENTS products and services, the minimum required age is eighteen (18) years, or the legal age established in your country of residence. In such cases, the consent or authorization of the minor’s legal representative is required.
ADDITIONAL PERSONAL DATA
EMOTIMENTS informs that in case of sending a Curriculum Vitae to the Company, the content will be treated with the utmost discretion and confidentiality, and personal data will be included in a file under the responsibility of EMOTIMENTS for the purpose of evaluating the received applications for present or future selection processes of the Company.
EMOTIMENTS has a Customer Support service through which it manages CLIENT and USER inquiries. To this end, different contact methods are provided where personal data is requested: contacting through a phone number, live chat, or email. In all cases, the data will be used exclusively to address CLIENT and USER requests.
DIGITAL EDITING AND PRINTING WITH EMOTIMENTS
All personal data appearing in photographic content owned by the USER is the property of the USER.
EMOTIMENTS, with the sole purpose of providing the digital editing and printing service, will process the data provided by the USER and will always subject them to current personal data protection legislation as the data controller, as stipulated in this Privacy Policy.
EMOTIMENTS’ access to photographic content is strictly limited to validation and ownership confirmation controls of the product.
EMOTIMENTS will implement sufficient and appropriate security measures to ensure the confidentiality and secrecy of the photographic content, always in accordance with the state of technology at all times.
Once the digital printing service has been completed, the project will be retained by EMOTIMENTS to manage copies for the USER and to ensure the quality of the service.
SECURITY MEASURES AND PROCESSES
EMOTIMENTS has adopted the legally required personal data protection security measures and strives to install all additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data processed. However, the User should be aware that Internet security measures are not infallible. The User is solely responsible for the secure custody and storage of their USERNAME and password. EMOTIMENTS does not, under any circumstances, share the credentials of its CLIENTS and/or USERS with third parties or companies.
Likewise, EMOTIMENTS implements controls, measures, and reviews of its processes for manufacturing personalized products for CLIENTS, in order to contribute to the proper disposal of defective products, confidential handling of CLIENT projects, or final supervision of the finished product.